Privacy Policy

Last updated: [6,2026]

This Privacy Policy explains what personal information Aldridge & Hart ("we", "us") collects when you visit or buy from [aldridgeandhart.com], how we use it, and your rights. 

Who we are Aldridge & Hart is operated by [AURA COLLECTIVE HOLDINGS LTD], [Registered in 61 Bridge Street, Kington, United Kingdom, HR5 3DJ], [Company Number: 17165474]. For any privacy question, contact us at support@aldridgeandhart.com. 

Information we collect

  • Information you give us: name, billing and delivery address, email address, phone number, and order details when you make a purchase or contact us. (Payment card details are handled directly by our payment providers — we do not store full card numbers.)
  • Information collected automatically: device and browser information, IP address, and how you use our site, collected through cookies and similar technologies.

How we use your information

  • To process and deliver your orders and handle returns and refunds.
  • To provide customer support and respond to your messages.
  • To send order and shipping updates.
  • To send marketing emails, where you have agreed to receive them (you can unsubscribe at any time).
  • To improve our website, products and service, and to keep the site secure and prevent fraud.
  • To meet our legal and accounting obligations.

Our legal bases (UK GDPR) We rely on: performance of our contract with you (to fulfil orders); your consent (for marketing and non-essential cookies); our legitimate interests (to run, secure and improve the business); and legal obligation (e.g. tax records).

Sharing your information We share personal information only with service providers who help us run the shop, including:

  • our e-commerce platform [Shopify];
  • payment providers [e.g. Airwallex, PayPal];
  • shipping, fulfilment and supplier partners who deliver your order;
  • email, analytics and marketing tools we use to operate the site.

We require these providers to protect your data and use it only for the services they provide to us. We do not sell your personal information. 

Cookies We use cookies to make the site work, remember your basket, understand site usage, and (with your consent) for marketing. You can control cookies through your browser settings and our cookie banner. 

How long we keep your data We keep order and transaction records for as long as needed to provide our service and to meet legal and tax requirements, then delete or anonymise them.

International transfers Some of our providers may process data outside the UK. Where they do, we rely on appropriate safeguards (such as approved data-transfer mechanisms) to protect your information.

Your rights Under UK data protection law you have the right to access, correct, delete, restrict or object to the processing of your personal data, to data portability, and to withdraw consent at any time. To exercise these rights, email support@aldridgeandhart.com. You also have the right to complain to the ICO (ico.org.uk).

Children Our site is not directed at children, and we do not knowingly collect data from anyone under [16].

Changes to this policy We may update this policy from time to time. The latest version will always be posted here with its date.

Contact: support@aldridgeandhart.com